Orders from Nigel Milne can be placed online at www.nigelmilne.co.uk or over the telephone on 020 7491 9201 (+44 207 491 9201 if calling from outside the UK).

We aim to despatch your order by Royal Mail Special Delivery within 48 hours. In central London we can deliver your order by courier the same day that it is placed, but please call us on 020 7491 9201 or email us to request this service.

All orders will be despatched fully gift-wrapped in Nigel Milne red leather boxes or in own brand packaging if applicable within a Nigel Milne red outer box, wrapped in paper and ribbon and presented in a gift bag with gift tag.

Please note that orders can only be despatched to the credit card billing address unless you are an existing customer or have made a previous purchase online. To request a different delivery address, please email us at jewels@nigelmilne.co.uk after you have placed your order.

To check on your order status or to verify shipment, please call us on 020 7491 9201 from Monday to Friday between 9.30am and 6pm, and we will be able to help you. You can also contact us by email at jewels@nigelmilne.co.uk

We accept payment by Visa, MasterCard, Switch, Maestro and American Express (Amex).

Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

To ensure that payments over the internet are secure we use Sage Pay technology. Sage Pay provides secure online credit card and debit card payment solutions to online and mail order businesses across the UK. They have achieved the highest level of compliance under the Payment Card Industry Date Security Standard (PCI) and adhere to the most stringent levels of fraud screening, ensuring that your details remain totally secure throughout the transaction process.

If you require assistance for any query, please contact us at jewels@nigelmilne.co.uk or telephone us between 10am and 6pm (GMT/BST) Monday to Friday, or 10.30am and 4.30pm (GMT/BST) on Saturday on 020 7491 9201.